F93 Pty Ltd (ABN 90 627 894 820), including Nonna’s Deli Last updated: 14 June 2025
1. Our Commitment to Privacy F93 Pty Ltd, trading as Nonna’s Deli, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). A copy of the APPs is available at: www.oaic.gov.au
2. What Personal Information We Collect “Personal Information” refers to data that can identify an individual. Examples we may collect include: • Full name • Phone number • Email address • Delivery or billing address • IP address or browser type • Order and payment history • Feedback, reviews, or contact forms We may also collect non-identifying information for analytics and performance.
3. How We Collect Personal Information We collect your information through various methods, including: • When you visit or interact with our website: www.f93.com.au • When you place an order or book services • Email, phone, SMS, or social media contact • Sign-up forms, feedback forms, competitions or surveys • Webflow-hosted website forms and integrated third-party services • Analytics tools and cookies used on our website • Public sources or referrals from partners or third parties We do not guarantee the privacy practices of any linked third-party websites.
4. Why We Collect Your Information We collect your Personal Information to: • Fulfil orders or provide services • Respond to your enquiries or feedback • Send relevant updates, offers or newsletters • Improve our customer experience, website, or product offerings • Comply with legal or regulatory requirements You may unsubscribe from marketing communications at any time using the link provided in our emails or by contacting us directly.
5. Use of Cookies & Analytics We use cookies and tools such as Google Analytics and Webflow analytics to improve user experience and collect information such as session duration, location, device, and pages visited. You can disable cookies in your browser settings.
6. Disclosure of Your Personal Information We may disclose your information to: • Trusted service providers (e.g. delivery partners, payment processors, email providers) • Contractors or advisors assisting with operations, legal, or IT services • Government authorities where legally required • Other third parties with your consent We will not sell or rent your personal information to third parties.
7. Data Storage & Security We take reasonable steps to store and protect your Personal Information from misuse, unauthorised access, or disclosure. This includes encryption, restricted access and secure third-party storage systems. When your information is no longer required, we take steps to de-identify or destroy it. Some records may be retained for legal or tax obligations for a minimum of 7 years.
8. Overseas Disclosure Some of the third-party service providers we use (e.g. cloud services) may store or process data overseas. Where this occurs, we take reasonable steps to ensure compliance with Australian privacy laws.
9. Access and Correction You have the right to access your Personal Information and request corrections if the data is inaccurate, incomplete, or out-of-date. To make a request, please contact us in writing. Identification may be required before we release information.
10. Keeping Your Information Up to Date We aim to keep your data accurate. If your contact or personal details change, please inform us as soon as possible so we can update our records.
11. Changes to This Policy This Privacy Policy may be updated periodically. The latest version will always be available at www.f93.com.au and includes the date of last update.
12. Complaints or Enquiries If you have any questions or concerns about our Privacy Policy or believe we have breached the APPs, please contact us directly. We will review and respond promptly. Contact Details: F93 Pty Ltd (ABN 90 627 894 820) Head Office: 14 Galway Avenue, Keswick SA 5035 Nonna’s Deli: 239 Richmond Road, Richmond SA 5033 Email: f93ptyltd@gmail.com Phone: 0432 532 277 Website: www.f93.com.au
